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  • Alaska Traveler Reviews and Real Stories: What Our Guests Say

    Their communications were great
    Screenshot of a five-star online review by Susan

    Their communications were great

    Posted by: Susan • August 19, 2024
    ★★★★★

    Their communications were great. Trip was as planned except for flight from Gustavus on 08/09/2024 cancelled due to weather. I was able to find a water taxi to Juneau that night.

    Next day got email from Alaska Tours asking about the delay. When I explained what had happened they promptly refunded the cost of the airfare.

    Trustpilot Read the original verified review of Susan here

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Their Communications Were Great

Their communications were great

Their communications were great. Trip was as planned except for flight from Gustavus on 08/09/2024 cancelled due to weather. I was able to find a water taxi to Juneau that night.Next day got email from Alaska Tours asking about the delay. When I explained what had happened they promptly refunded the cost of the airfare.